Doing business as it should be
"Woby makes hospitality possible again as it is intended: with optimal, fast service and personal time and attention for my guests."
Hans - RestauranthouderAlways an extra employee in your All You Can Eat restaurant
The hospitality order app that takes work out off your hands. Guests scan the QR code with their phone, view the menu online and order themselves. So you can spend more personal time and attention on guests.
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Easier for guests
Guests order when and as often as they want with a maximum number of items per order and minimum set time between orders. They don't have to wait or wave endlessly to staff.
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Better for you
Less pressure on you to keep an eye on all guests. More time for real hospitality. More satisfied guests and revenue.
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Arranged by us
We enter your menu, create the QR codes and explain the app. We take everything off your hands so that you can focus on serving orders and your guests.
The last thing you want: dissatisfied guests
- Impatient guests who have to wait to place an order
- Guests who are overlooked
- Negative reviews
Due to the shortage of staff in the hospitality industry and the peak moments that every hospitality business has to deal with - the guest experience is unintentionally compromised.
As a result, you are much less hospitable than you want and can be, you miss out on revenue, the pressure on staff increases and you sometimes even have to close parts of your restaurant.
More staff cannot be found, and existing self ordering systems are often not hospitable and user-friendly.
How are you going to solve this? Well, with Woby.
Woby is the tireless employee who never disappoints
This is how we get started in 5 steps.
We do all the prework
We'll enter your menu. Create the QR codes. The minimum time between orders can be set per QR code, set maximum number of products per order. It can also be set if certain articles do or do not count with the order restrictions. For example, drinks are not included in the AYCE (menu) price.
1
Install and practice together
The app runs stand-alone, or deep integrated to your Point Of Sale (POS) system. We look together at what fits best and is easiest in your situation and we do not leave until it works.
2
Guests order a maximum number of items per order round
Guests order when and as often as they want. Without them downloading an app on their phone. This way they never have to wait for an employee. That is easier for them and save you employee costs.
3
You serve the order
You only have to look at the order slips that you automatically receive. You focus entirely on serving your order, your guest and personal contact.
4
We are always there for you
We do not have office hours. We are available 7 days a week for our hospitality entrepreneurs. Because hospitality and service are also the most important to us.
5
Try Woby without obligation?
We will visit you personally to show you how it works and answer all your questions. Without obligation. Why? Because we are convinced that you will never work without Woby again.
- Cheaper than an extra employee
- Present on all tables at the same time
- Less pressure on staff
- More room for hospitality
- More satisfied guests
- More revenue
Benefits for all-you-can-eat restaurants
- Cheaper than an extra employee
- Present on all tables at once
- All your house rules integrated, such as a minimum time between order rounds
- More satisfied guests
- More turnover.
And much more...
Woby features which really help you.
Deep POS/PMS integration
With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.
In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.
Uptime guaranteed
The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.
Own branding
Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.
All you can eat (AYCE) order rules
The minimum time between orders and the maximum number of products per order can be set per QR code. It can also be set if certain articles do or do not count with the above restrictions. For example, drinks are not included in the AYCE (menu) price
Service requests
One of the biggest annoyances of guests in the hospitality industry is when it takes too long before they get the bill. Woby resolves this issue with Service Requests. The guest presses the bell in Woby and is shown various Service Requests.
The guest can decide for himself when he is served. The service requests to choose can be set per QR-code / order location. Some practical examples:
- request for payment via PIN (operation immediately knows what the need is)
- request for cash payment
- request for technical support (example: hotel room)
Free product photos and Multi layouts
Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.
Allergen information
According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.
Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.
The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.
Supplements
The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.
Online menu in all languages of the world
The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.
Advertisement / Landing page
After scanning the QR code, an advertisement landing page can be displayed.
Information and promotion
In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.
Category times and Out of Stock
For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.
Order history
Via the Woby order app, the guest has the possibility to look back at previous orders via the order history. Your staff knows exactly where to serve the order and incorrectly taken orders are a thing of the past, even at the busiest times. As a result, the staff is less concerned with taking an order and more with serving optimal guest experience.
Order on account (summarized bill)
You can turn the online payment function on or off per QR code. At Woby, guests can build up an bill and pay via the regular way at the end of their visit. Furthermore, Woby has functions where the guest can ask service or request the bill. Your guests no longer have to wait for the service.
Deep POS/PMS integration
With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.
In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.
Own branding
Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.
Service requests
One of the biggest annoyances of guests in the hospitality industry is when it takes too long before they get the bill. Woby resolves this issue with Service Requests. The guest presses the bell in Woby and is shown various Service Requests.
The guest can decide for himself when he is served. The service requests to choose can be set per QR-code / order location. Some practical examples:
- request for payment via PIN (operation immediately knows what the need is)
- request for cash payment
- request for technical support (example: hotel room)
Allergen information
According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.
Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.
The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.
Online menu in all languages of the world
The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.
Information and promotion
In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.
Order history
Via the Woby order app, the guest has the possibility to look back at previous orders via the order history. Your staff knows exactly where to serve the order and incorrectly taken orders are a thing of the past, even at the busiest times. As a result, the staff is less concerned with taking an order and more with serving optimal guest experience.
Uptime guaranteed
The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.
All you can eat (AYCE) order rules
The minimum time between orders and the maximum number of products per order can be set per QR code. It can also be set if certain articles do or do not count with the above restrictions. For example, drinks are not included in the AYCE (menu) price
Free product photos and Multi layouts
Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.
Supplements
The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.
Advertisement / Landing page
After scanning the QR code, an advertisement landing page can be displayed.
Category times and Out of Stock
For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.
Order on account (summarized bill)
You can turn the online payment function on or off per QR code. At Woby, guests can build up an bill and pay via the regular way at the end of their visit. Furthermore, Woby has functions where the guest can ask service or request the bill. Your guests no longer have to wait for the service.
